Terms of Service

The ground rules for using Carl.tonMedia Galleries, written to be read.

Last updated 31 October 2026

Agreeing to these terms

These terms are an agreement between you and Carl.tonMedia, a business registered in Ghana (registration number BN543280623), which runs Carl.tonMedia Galleries (“we”, “us”). By creating an account or using the service, you accept them. If you do not accept them, please do not use the service.

If you use the service for a company or studio, you confirm that you are allowed to bind it to these terms.

These terms work together with our Privacy Policy, Data Processing Addendum and Cookie Policy.

What the service is

Carl.tonMedia Galleries lets photographers, videographers and similar professionals (“studios”) upload finished work, share it with their clients through private links, and let those clients choose favorites, leave notes and download files.

We are always improving the service. Features may be added, changed or retired, and we will give reasonable notice when a change removes something you rely on.

Your account

  • You must be at least 18 years old.
  • Give us accurate details and keep them up to date.
  • Keep your password private. You are responsible for what happens under your account, so tell us at once if you suspect someone else has got in.
  • One account is for one studio. Please do not share a login between unrelated businesses.

Your content and what we may do with it

Everything you upload remains yours. We do not claim ownership of your photos, films, text or client details.

To run the service, you give us permission to store, copy, process and display your content, but only as needed to operate your galleries as you have set them up. That includes making preview and resized versions, and delivering files to the people you share with. This permission ends when you delete the content or close your account, apart from short backup periods described in the Privacy Policy.

You promise that you own your content or have the right to use it, that it does not break anyone else’s rights, and that you have the permission of the people shown in it where the law requires it, including a parent or guardian for children.

We will not use your content to promote our service, or to train AI models, without asking you first.

Your clients

Clients who open a gallery are your clients, not ours. You decide who receives a link, whether a gallery has a password, and whether downloads are allowed.

You are responsible for your arrangements with them, including pricing, delivery, licensing of the work and how you handle their personal information. For that client data, our Data Processing Addendum applies.

What is not allowed

Please do not use the service to:

  • Upload or share anything unlawful, or anything that infringes someone else’s copyright, trademark or privacy.
  • Share sexual content involving minors, or content that exploits or endangers anyone. We will remove it and may report it to the authorities.
  • Harass, threaten or defraud people, or spread malware.
  • Send unwanted bulk messages through the service.
  • Try to break into accounts, probe our security, or overload the system.
  • Copy, resell or build a competing service from the platform itself.
  • Hold files that are not part of your photography, film or brand work, such as using us only as general file storage.

If you break these rules, we may remove content, suspend access or close the account, depending on how serious it is.

Plans, storage and fair use

Every plan has a storage allowance, and some features depend on the plan. The current plans and limits are shown on our pricing page. We charge a subscription and we do not take a cut of what you earn from your clients.

If you reach your storage limit, new uploads may be paused until you free space or move to a larger plan. We will not delete your existing files simply because you have reached a limit.

Where a plan is described as large or unlimited in some way, we expect normal professional use. If activity is far beyond what ordinary studios use and puts the service at risk for others, we may ask you to change plans or reduce usage.

Payments and renewals

  • Paid plans are billed in advance, monthly, every 6 months or yearly, in Ghana cedis, through Paystack. Nothing is charged without your agreement.
  • Plans paid by card renew automatically until you cancel. Plans paid by mobile money cover the period paid for and do not renew on their own; we remind you before they end.
  • You can cancel at any time in your account, and the plan then runs to the end of the period already paid for.
  • An upgrade starts straight away, and the unused part of your current plan is taken off its price. A move to a smaller plan starts at your next renewal.
  • Prices are shown before you pay. If we change a price, we will tell you in advance and it will apply from your next renewal.
  • You are responsible for any taxes that apply to your purchase.
  • Refunds: if you ask within 7 days of your first payment for a plan, we will refund it in full. Renewals and later payments are not refundable, unless the law says otherwise.

If a renewal is not paid, you keep your plan for a further 7 days, and we will remind you. After that your account moves to the free plan. Your galleries and files stay, but new uploads pause while you are using more than the free storage.

Our property

The service itself, including its design, software, name and logo, belongs to us or our licensors. These terms give you the right to use the service, not to own any part of it. Please do not copy our branding or design to suggest a connection with us.

Security and availability

We work to keep the service secure and available, but we cannot promise that it will always run without interruption or errors. There may be planned maintenance and occasional faults.

You should keep your own copies of your original files. The service is for delivering work to clients and is not intended to be your only backup.

Ending your use

You may close your account at any time. After that, your content is deleted according to the timeline in the Privacy Policy, so download anything you want to keep first.

We may suspend or end an account if you break these terms, if we are required to by law, or if the account has been inactive for a long period. Where we reasonably can, we will warn you first and give you time to download your files.

What we do not promise

The service is provided “as is” and “as available”. Subject to your legal rights, we do not make promises that it will meet every need, or be free from interruption or error. We are not responsible for the dealings between studios and their clients, or for the content of other people’s websites that you may link to.

Limits on our liability

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profit, lost business or lost data, arising from your use of the service.

To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the 12 months before the event that caused the claim.

Nothing in these terms limits liability that cannot lawfully be limited, such as for fraud or for death or personal injury caused by negligence.

If a claim comes against us

If someone brings a claim against us because of content you uploaded, or because you broke these terms or the law, you agree to cover our reasonable losses and legal costs from that claim. We will tell you promptly about the claim and let you help respond to it.

Changes to these terms

We may update these terms from time to time. The date at the top shows the current version. For a change that matters, we will give notice by email or inside the app before it takes effect. If you keep using the service after that date, the new terms apply. If you disagree, you can close your account.

Governing law and disputes

These terms are governed by the laws of Ghana. We hope any disagreement can be settled by talking first, so please write to us before taking formal steps. If it cannot be settled, the courts of Ghana will have jurisdiction, unless the law gives you the right to go elsewhere.

If any part of these terms is found to be unenforceable, the rest stays in force. If we do not enforce a right straight away, it does not mean we have given it up.

Notices and contact

We will send notices to the email address on your account, or show them in the app. You can reach us at: